From my understanding, this is a pretty common problem, but I can't seem to find a solution.
I've had a 1TB WD Passport for a couple months now. I've used more than half already (i shoot a lot of HD video and take photos). I'd really hate to lose all my shit.
Some things worth mentioning...
- i'm using a macbook that I bought around 2009.
- it powers up when I plug it in and the light comes on, but that's it.
- "disk utility," as well as "system preferences" SOMETIMES detects it, but it never mounts on my desktop/macintosh HD
- it almost seems like the passport isn't powering fast enough. usually the sound is louder and it vibrates more.
this all started when I was transferring a folder from my macbook to the passport. it was taking forever and was stuck on the spinning wheel. It also seemed to have froze my desktop. I got fed up with waiting so I relaunched my finder and it made my desktop blank. I then unplugged the passport and my desktop came back. Since then, I've been having the problems.
I also tried plugging into my a PC. ONE time it detected it, but i needed to download some drivers I think. I didn't have time for that. If possible, I could probably transfer my files to the PC and reformat the passport, but i'd prefer to try finding a fix first.
anyone?
External Hard Drive Stopped Detecting
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Try the WD Data LifeGuard Diagnostics and see what it tells ya
http://support.wdc.com/product/download ... =3&lang=en
Press the download button
http://support.wdc.com/product/download ... =3&lang=en
Press the download button
I had a Toshiba external that stopped working; I'd get a red light on the front and Windows wouldn't detect it and I was sad because I had some nice stuff on it.
Because I had nothing to lose I basically tore the aluminum chassis of the drive apart to get at the bare hard drive which I then connected to my PC with a IDE/SATA to USB bridge cable (directly mounting it in my system would've worked too). The drive was indeed damaged, it was making a weird noise, but I managed to copy everything over to another hard drive without errors.
TLDR: the drive and Windows was telling me I'd lost everything but connecting the bare drive up to my machine let me get it back.
As a last resort I'd try this with your drive.
Because I had nothing to lose I basically tore the aluminum chassis of the drive apart to get at the bare hard drive which I then connected to my PC with a IDE/SATA to USB bridge cable (directly mounting it in my system would've worked too). The drive was indeed damaged, it was making a weird noise, but I managed to copy everything over to another hard drive without errors.
TLDR: the drive and Windows was telling me I'd lost everything but connecting the bare drive up to my machine let me get it back.
As a last resort I'd try this with your drive.